Q: How do I open an account?
A: You can call (314) 727-1177 or 1-800-292-6637 and request the forms to open an account.

Q: After I set up my account, can I send orders via E-mail or fax?
A: “NO”.  We neither accept orders via E-mail nor fax. You will need to call us to place your order. Our E-mail address is to be used for questions or information requests only.

Q: How should I sign my stock certificate(s)?
A: Please sign the back of the certificate exactly how it is titled on the front.  Who ever is registered on the front of the certificate must sign on the back.  If a certificate is received by us with incorrect or no signatures, a stock power will be mailed for you to sign and return.

Q: Will I be able to write checks from my Money Market Account?
A: Yes, our money market fund has free unlimited check writing privilege with no minimum per check.

Q:  Can I trade Mutual Funds?
A: Yes, we offer over 130 families of Load Funds and over 60 families of No-Load Funds.  Please call us for more information on which funds we carry.

Q:  What is the settlement day for my stock trades?
A:  Once you have bought or sold a stock, the settlement will be on T-3 (trade date + 3 business days). One-day settlement for options and Government Bonds.

Q:  Can I transfer other securities and cash balances to my account at CFII?
A:  Yes, you will need to request a “Transfer” form (ACAT). This form needs to be signed and sent back to our office with a copy of your most recent statement from the firm you are transferring from. The transfer normally takes three weeks from the time we receive your paperwork.

Q:  How do I receive stock certificates from my account?
A:  At the time you open your account, you will be able to tell us if you want certificates to be mailed to you.  If you currently hold the securities in your account and wish to have a particular stock mailed to you please notify us.  For special registration of certificates in a title different from the account title we will need a letter of authorization. You can also give us a call at (314) 727-1177 or 1-800-292-6637.

Q:  How do I wire funds to my account at CFII?
A:  In order for us to accept funds, you must have the EXACT instructions or the wire will be rejected.

      The instructions are:

     Citibank 111 Wall Street, New York
     ABA # 021000089
     A/C # 09253186
     A/C J.P. Morgan Clearing Corp. for further credit to:  A/C Name, A/C Number

Q:  Can I trade Options in my regular account?
A:  Yes, however you must be aware that trading options is not suitable for all investors and that investing in options carries substantial risk including loss of your total principal.

To trade options you must read and understand the risk disclosure booklet entitled “Characteristics and Risks of Standardized options” and sign our Options Agreement form.

Q:  Can I trade options in my IRA?
A:  Yes, but only two types of options are allowed to be traded in your IRA, covered calls and protective puts.  As with any option account, we must have a signed Option Agreement on file before any trades may be made.

Q:  On my confirmation, what does the SEC FEE mean?|
A:  For every sale of a security, the SEC charges a fee to the seller.  Effective 4/1/2008 the SEC decreased the fee to a factor of 0.00000560 or $5.60 per million.

Q:  How do I get online access to my account?
A:  The first thing you need to do is contact us to get a username and password.  Once you have these you can click on the Client Toolkit logo on the bottom right of our Homepage.  The online access allows you to view your positions, money balance and activity.  You can also download your confirmations, monthly statements and 1099’s.